five55 Casino & Sportsbook Service Notice

Where five55 Operates and Who Can Access Our Service

We at five55 provide a sportsbook and gaming platform offering football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports coverage. Our service is available only where local law permits. We do not offer accounts in jurisdictions where online wagering is prohibited by law.

Users are responsible for verifying that access and use of five55 comply with the laws of their own jurisdiction. We cannot provide legal advice about your local gambling laws. If you are unsure whether our service is legal where you live, consult a local legal professional before creating an account.

By creating an account on five55, you confirm that you are of legal age in your jurisdiction, that you have verified our service is lawful where you reside, and that you accept these terms. If your jurisdiction later changes its law or if you relocate to a jurisdiction where our service is prohibited, you must close your account immediately and request a withdrawal of your remaining balance.

Account Eligibility and Identity Verification

To create an account on five55, you must provide accurate personal information and complete identity verification (KYC) before you can deposit funds. KYC requires a government-issued ID and proof of address. We perform these checks to comply with anti-money-laundering regulations and to protect your account from fraud.

We reserve the right to refuse or delay account opening if we cannot verify your identity, if your information does not match our records, or if we detect signs of fraudulent activity. If your account is refused, any funds you have already deposited will be returned to your original payment method within one business day.

If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support team can assist with KYC questions during business hours. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). All deposits require a verified account.

Data Protection and Privacy

We at five55 collect, store, and process your personal data (name, date of birth, contact details, transaction history, account activity) to operate our service, verify your identity, process withdrawals, and comply with legal obligations. Our privacy policy (linked in the footer) explains in full how we protect, use, and share your data.

Your data is encrypted and stored on secure servers. We do not sell your personal information to third parties. We share your data only with payment processors, identity verification providers, and legal authorities where required by law.

You have the right to request access to your personal data, to request correction or deletion, and to lodge a complaint with a data protection authority if you believe we have mishandled your information. Contact our support team to exercise these rights.

Jurisdiction-restricted service

five55 operates only where local law permits; users are responsible for verifying legal eligibility.

KYC verification

Government ID and address proof required before deposits and withdrawals.

Data encryption

Personal and financial data are encrypted and stored on secure servers.

No third-party sales

Your personal information is not sold; shared only for payment processing and legal compliance.

Dispute Resolution and Legal Claims

If you have a dispute with five55 about your account, a transaction, or our service, contact our support team via the help section in your account dashboard. We will investigate your complaint and respond within 5 business days. If you are not satisfied with our response, you may escalate your complaint to our management team.

Our decision on a complaint is final and binding. If you believe we have violated these terms or our privacy policy, your sole remedy is to close your account and request a withdrawal of your remaining balance. We are not liable for any indirect, consequential, or punitive damages arising from your use of five55.

Any legal action against five55 must be brought in the jurisdiction where our service is licensed. You waive any right to mobile bankingng a class action or collective claim against us. These terms and your use of five55 are governed by the laws of that jurisdiction.

Amendments and Service Changes

We at five55 reserve the right to amend this legal notice, our terms of use, and our privacy policy at any time. Material changes will be notified to you via email or in-app notification at least 14 days before they take effect. Your continued use of five55 after that period constitutes acceptance of the updated terms.

We also reserve the right to modify, suspend, or discontinue our service or any feature of five55 without liability. If we discontinue our service, we will provide at least 30 days' notice and will ensure that any remaining balance in your account is returned to your original deposit method.

For the most up-to-date version of this legal notice, visit the Legal link in the footer of our website. If you have any questions about this notice or our service, contact our support team. Our commitment is to operate fairly, transparently, and in compliance with all applicable law.